I contacted comcast about an issue i had with automatic bill payment. My first question was:
I had not received a response in a few days so i wrote back in and got a quick reply of:
So in return, I would appreciate it if you do the leg work and provide me with the information that the company you work for has access to. I shouldn't have to go above and beyond to find this information. Maybe Comcast needs to reorganize the way they handle information.
please don't reply unless you have answers, I don't have the time to waste on Comcast.
Hopefully that will get their attention. Assholes.